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Empire State Igloos | A division of NY Metro Event Solutions LLC
Based in Islandia, NY • Serving Long Island, NYC, NJ, & CT.
Empire State Igloos, operated by NY Metro Event Solutions LLC (“Empire State Igloos,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, communicate with us, or use our services.
We may collect information that you voluntarily provide to us, including your name, email address, phone number, event or delivery address, event details, requested rental dates, and other information submitted through our quote forms, email, phone, or other communications.When you visit our website, certain information may also be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and interactions with our website.
We may use the information we collect to respond to inquiries and quote requests; provide, schedule, and manage rental services; communicate regarding reservations, deliveries, installations, and payments; process transactions and maintain business records; improve our website, services, and customer experience; measure website traffic and advertising performance; prevent fraud, misuse, or security issues; and comply with applicable legal and regulatory requirements.
Payments may be processed through third-party payment processors, such as Stripe. Empire State Igloos does not directly store complete payment card information submitted through third-party payment processors. Payment information is handled according to the privacy and security practices of the applicable payment provider.
Our website may use cookies and similar technologies to operate the site, understand website traffic, measure visitor interactions, and evaluate advertising performance.
We may use third-party services such as Google Analytics, Google Ads, Google Maps, or similar technologies. These providers may collect information about your device and interactions with our website in accordance with their own privacy policies.
We do not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business, fulfill rentals, process payments, maintain our website, analyze website performance, or provide other business services. We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or legal rights.
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, and satisfying legal, tax, accounting, or regulatory requirements.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
You may contact us to request that we update or correct personal information you have provided to us. You may also contact us with questions about how your information is collected or used.
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements. Any updated version will be posted on this page.
If you have questions about this Privacy Policy or our privacy practices, please contact: